Frequently Asked Questions
If you can’t see the answer to your question below, get in touch with our team who will be able to answer any of your questions.
What services does Sixty Seconds offer?
How long does it take to get started with your services?
We have onboarding calls with all new clients to effectively plan timescales and workflow.
Can I pause my subscription in line with business requirements?
What are the costs of your services?
If you are unsure which band your business falls into, a member of our team will be happy to help you.
My marketing needs do not fit within any of your subscription packages, can I still work with you?
However, if you would like a bespoke subscription put together to suit your business needs get in touch with our team.
Is all the work done by the Sixty Seconds team?
What is Sixty Seconds onboarding process?
Step 2: We will arrange a face-to-face meeting or video conference (depending on location) to further discuss your requirements with the wider team.
Step 3: We deliver a proposal and a project plan including costs.
Step 4: If you feel like we would be a valuable addition to your team, the proposal will be agreed.
Step 5: Contracts will be drawn up and signed by both parties.
Step 6: Project meeting to discuss timeframes and project start dates.
Why use Sixty Seconds if I can hire a digital marketing person in-house?
How can I reach your customer support?
Once you have been onboarded as a client you will have access to our team via email along with an account manager.
I have multiple brands, can I use your services across all brands?
I already have my own in-house marketing team, can I just use your video builder?
Take a look at our video builder website for more information – https://www.sixtyseconds.video/
How long do I need to commit to working with Sixty Seconds?
Does it matter if my company if located in a different city to Sixty Seconds?
How often will results be reported?
You will also be provided with a weekly report detailing only key metrics to ensure you are kept in the loop with strategy success.